Project Support Officer

• Temporary Full-time (Clerk Grade 3/4) role for up to 2 years
• Location: Port Macquarie
• Salary from $79,032 per annum plus super and leave loading
• 35hpw and the option to work flexibly to support work/life balance.

Diversity and inclusion are core values of the Department of Regional NSW. The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.

About the role

You will be working closely with the Operations Coordinator and the North Coast team to coordinate a number of support services for the business:

• Overseeing the day-to-day operations of the Port Macquarie office including facilities and office management (travel bookings, catering, reception, uniforms) to ensure the seamless delivery of support services.
• Provide administrative support in Assets, Records, Contract and Fleet Management to optimise business outcomes.
• Supporting new starters induction to ensure a smooth onboarding experience.
• Provide advice and contribute to business, workforce and administrative functions including identifying opportunities to improve processes and propose solutions.
• Be the first point of contact for both internal and external clients and provide a great customer experience.

Note: While we work flexibly, due to the nature of this role there will be an expectation that you will be in the office at least 3 days a week.

About Us

NSW Public Works is the delivery powerhouse behind some of NSW’s most crucial projects. At NSW Public Works (NSWPW) we provide project management services and assist our State and Local Government clients to deliver significant infrastructure projects that support NSW regional and rural communities.  

There is nothing abstract about what we do - just look around! Our work has always been in our Hospitals, Dams, Water Treatment Plants and High Schools, the real foundations of prosperous communities. Our work makes a real difference to the way people live and work in Regional NSW.  Our purpose is to build a better way of life. We are thinking differently and delivering boldly. 

Our offices are located in Port Macquarie, Coffs Harbour and Lismore, each offering a lifestyle near the water, rainforests and farmland. Join our award-winning team and help make a difference. Learn more about how and what we do in this video. 

About You

Our team is committed to providing exceptional service and putting people at the heart of what we do.  You will be organised, adaptable and possess the ability to work collaboratively within a team or autonomously. Your proactive approach, can-do attitude and commitment to being a true team player with professionalism will be your greatest asset.

Key knowledge and experience

• Strong customer focus with proven engagement and collaboration skills
• A demonstrated ability to build, maintain and use relationships with customers, staff and a range of stakeholders
• Proven experience providing project coordination including taking minutes, and coordinating meetings, liaise with stakeholders
• Ability to work in shared services environment and learn systems quickly
• Demonstrated advanced skills in Microsoft Office (Word, Excel, Powerpoint), experience working in Power Apps would be advantageous
• Excellent written and oral communication skills
• Ability to problem solve, find information and resolve issues
• Demonstrated ability to be efficient, plan and prioritise to achieve set objectives with the resources available and within strict deadlines.

Applying for the Role

Please apply via our online portal by submitting your resume and a brief cover letter (maximum 2 pages) outlining your suitability for this role.

Application Closing Date – Wednesday 8th May 2024 at 11.55pm

Prior to applying, we encourage you to engage in a conversation with your manager/supervisor to discuss this opportunity further.


For further information about this opportunity, please contact Chloe Tugnett, on 0488 080 425 or via chloe.tugnett@pwa.nsw.gov.au 

Please view the full role description here

Additional Information

The successful applicant may be required to undergo reference checks, probity checks, health assessment and/or other assessments as required. 

If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to capability.talent@regional.nsw.gov.au or contact the hiring manager listed above for a confidential discussion.