Department of Regional NSW
Picture of a golden sunlit landscape in Queanbeyan area. Gumtrees in foreground, blue sky and river in background.

Senior Analytical Services Officer

Senior Analytical Services Officer

  • 496019
  • Environmental Science
  • Science and Technology
  • 2 x Permanent (ongoing) opportunities
  • Located in Wagga Wagga and Wollongbar
  • Attractive salary from $113,343 plus super  
  • Manage a commercial testing service laboratory for NSW DPI


We encourage applicants from all backgrounds including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability. We support an inclusive workplace where staff have access to opportunities and resources at all levels, enabling our team members to drive innovation, productivity and delivery of high-quality services.


We provide dignified access to reasonable adjustments both during the recruitment process and in the workplace. If you require reasonable adjustment during the recruitment process, please call or text the contact for this role.


What you will be doing


The Customer Service and Delivery unit of the NSW Department of Primary Industries Infrastructure, Investment and Business Development is looking for a Senior Analytical Services Officer to join their team.


In this role you will manage one of the commercial chemistry testing service laboratories located at Wagga Wagga and Wollongbar. The laboratory delivers comprehensive analytical chemistry testing services for animal feed, olive and olive oil, oilseeds, edible oils, honey, soil, water and plants. In this role you will help deliver stronger Primary Industries by maintaining accreditations, driving sales revenue and maintaining resourcing of both staff and equipment to ensure the highest levels of efficiency, effectiveness and quality in services.


About the Role


In this role you will:


  • Manage workflow within the lab aligning resource capacity and client requests ensuring operational requirements are met
  • Monitor and assess operating budgets in line with revenue targets
  • Manage capital equipment requirements and maintenance efficiently to meet the needs of NSW DPI
  • Develop and promote the Laboratory and its related activities through various sources and in conjunction with DPI staff, local community and industry stakeholders
  • Manage office and operational staff including: performance assessments; identification of staffing requirements; identification and provision of training for staff; and staff welfare issues in accordance with statutory requirements and Departmental policy including safe work culture in the laboratory
  • Proactively identify opportunities to continually improve efficiency and effectiveness of laboratory performance and promote maintenance of Quality Assurance to meet NATA ISO17025
  • Identify technical developments relevant to the assigned laboratory section, providing advice and recommendations to inform decision making
  • Collaborate with managers and other section Coordinators and provide feedback on testing outcomes, workflow, budget projections, business risks and opportunities


To be successful in this role you will manage laboratory resources effectively to ensure chemistry testing service and quality requirements are met within tight timeframes and according to budget, while effectively managing a team.


If this sounds like the opportunity you have been searching for, please apply online including a cover letter and current resume by 11.55pm Thursday 28th October 2021.


For the full role description, please click here. For more information about the role or your application, please contact Amanda Crews at or 0428078238.


Please note that NSW Government expects all NSW government sector employees who can be safely vaccinated with the COVID-19 vaccine to do so.


Why work for Department of Regional NSW (DRNSW)? 


Exciting career pathways and opportunities 


We offer vibrant and exciting career paths for people from a wide range of backgrounds and skills. Once you join the NSW Government, you’ll be supported to develop your skills and expertise through ongoing training, and opportunities to move easily from role to role, and agency to agency across the entire NSW government. 




Providing a safe, supportive, ethical, diverse and inclusive workplace for our people is one of our priorities. We run a variety of programs and provide a range of supporting resources to ensure the wellbeing of all our people. 


Our people


Join DRNSW and you’ll be joining a team of more than 4,000 passionate people spread across a diverse range of disciplines and functions including - public works, land services, fisheries, agriculture and biosecurity. If you’re motivated and passionate about making a difference to the people of regional NSW we invite you to become part of our story. 


A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months. 

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