Senior Account Manager

Senior Strategic Relationship Manager

• Two temporary positions available for an initial term of 24 months
• This role has the capacity to be based across either Coffs Harbour, Armidale, Dubbo or Queanbeyan
• We offer flexible working arrangements! (there will be an expectation that you will live within a reasonable distance to one of the above locations to frequent the office minimum 2-3 days per week)
• Salary from $131,094 to $151,609 plus super, leave loading and Flex Leave

Our Department is responsible for building resilient regional economies and communities, strengthening primary industries, managing the use of regional land, overseeing the state’s mineral and mining resources and ensuring government investment in regional NSW is fair and delivers positive outcomes for local communities and businesses.

We encourage applicants from all backgrounds including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability. We support an inclusive workplace where staff have access to opportunities and resources at all levels, enabling our team members to drive innovation, productivity and delivery of high-quality services. We provide dignified access to reasonable adjustments both during the recruitment process and in the workplace. If you require reasonable adjustment during the recruitment process, please call or text the contact for this role.

About Us

Public Works (PW) is part of the Department of Regional NSW (DRNSW), and supports local and state government agencies to deliver critical infrastructure initiatives by providing expert advisory, planning, design, delivery and support services.  There’s nothing abstract about what we do. Just look around. Our work is in the hospitals, dams, water treatment plants and high schools – the real foundations of prosperous communities.  Every day we help shape the ambitious projects that bring progress to more people in NSW. From forging a more sustainable relationship with the land around us, to engineering the big ideas of the future. In every challenge we see the chance to build stronger and more connected communities. We do this by developing solutions that show creativity and grassroots ingenuity, providing impartial advice and support at all levels of government and the private sector, and partnering with experts to maximise the benefits of our knowledge and experience.

In PW offices all over the state, you’ll find local expertise for local issues. We uncover the best talent, scrutinise cost and risk, and bridge the gap between private sector and government. By managing these nuances, projects we work on don’t just get done, they become benchmarks others aspire to.

About the role

As a member of the Account Management and Client Engagement team at Public Works, you will:

• Work closely with assigned key accounts and clients (typically State Agencies) across NSW to gain an in depth understanding of their individual needs and engage specialists to provide a broad range of solutions
• Work alongside the PW leadership team to ensure that client managers and project managers comply with the business’ account management model
• Demonstrate a thorough understanding of the Client’s strategy and their most complex short and long term challenges to identify major opportunities for PW to add value
• You will also embed a systematic approach to managing and growing the key accounts to maximise mutual value and achieve mutually beneficial goals, via both sales opportunities and relationship management activities

About you

To be successful in this role, our ideal candidate will have:

• Demonstrated performance in relationship management roles in commercial environments, preferably in the construction and engineering sector
• Excellent verbal communication and interpersonal skills including facilitation skill with exceptional ability to influence
• Tertiary qualifications and/or equivalent relevant working experience in relationship management and Project Management, engineering, architecture, building or construction
• Highly developed presentation, pitch design and solution mapping skills
• Familiarity with strict sales disciplines such as pipeline management, call reports and sales plans
• Current NSW Drivers Licence and willingness to drive to and work in remote locations which may include overnight stays

If you have the capability to achieve success in this role and are interested in creating a more prosperous NSW, we would love to hear from you!

Applying for the role

Apply by submitting a current resume and brief cover letter that outlines your skills and experience relevant to the role.

For more information about the role, please click here to view the role description.

Additionally, if you would like to hear more about this role please contact Sam Thomas, Director Business Operations on sam.thomas@pwa.nsw.gov.au

Closing Date:  Wednesday 25th May 2022 at 11:55pm

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.

All Department of Regional NSW employees are required:

• To be fully vaccinated of a TGA approved COVID-19 vaccine and; or
• an approved ongoing medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing a role.