Department of Regional NSW
Picture of a golden sunlit landscape in Queanbeyan area. Gumtrees in foreground, blue sky and river in background.

Program Officer

Program Officer

  • 502076
  • Accounting and Financial
  • Administration and Clerical
  • Customer Services and Call Centre
  • Information and Communications Technology
  • Projects

Rural Assistance Authority are currently seeking Program Officers to provide a range of administrative support functions to ensure efficient and effective operations and high-quality service to clients. (Multiple Roles)

  • Temporary full-time roles ranging from 6 to 9 months
  • Located in Orange NSW
  • Attractive salary from $99,431.00p.a. - $110,064.00p.a. + superannuation  

Diversity and inclusion are core values of the Department of Regional NSW. We encourage applications from people with a range of backgrounds, experiences and perspectives. This includes differences in culture, gender, sexual orientation, language and disability status or other attributes.

The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.

About Us 

The Department of Regional NSW (DRNSW) was formed in 2020 as a central agency for regional issues. The Department has responsibility for building resilient regional economies and communities, strengthening primary industries, managing the use of regional land, overseeing the state’s mineral and mining resources and ensuring government investment in regional NSW is fair and delivers positive outcomes for local communities and businesses.

The Rural Assistance Authority (RAA) is part of the DPI Infrastructure Investment & Business Development Branch and works to deliver programs that provide rural support and enhance connections with our communities. The RAA has decades of experience and expertise in the assessment and administration of financial assistance schemes to primary producers and small business operators in NSW on behalf of both the NSW and Australian Governments.

About the role

As Program Officer with the Rural Assistance Authority, you will coordinate and lead a team of Assessment Officers in the efficient and effective administration, delivery and promotion of the Authority's rebates and grants programs.

As a specialist administrator of government financial assistance programs including loans, rebates, grants and other ad hoc funding programs, the Rural Assistance Authority (RAA) plays an active role in contributing to farming and rural policies and provides advice to the Minister for Agriculture and Western NSW.

In this role you will be required to:

  • Maintain the loan portfolio including approval, maintenance and arrears management.
  • Coordinate administrative processes to deliver financial assistance program funds; to allocate funds to approved recipients; and to ensure transactions are actioned in accordance with lending/accounting standards as well as accepted governance and audit requirements.
  • Maintain program financial and statistical reporting requirements, reconcile financial and recipient records, and ensure effective financial management, auditing and reporting mechanisms are in place to support sound governance and audit protocols.
  • Provide accurate scheduled and ad-hoc financial reporting and advice ensuring a timely response to Ministerial and departmental requests.
  • Undertake research, consultation, analysis, monitoring and evaluation of relevant financial institution systems and processes to identify opportunities for improvement.
  • Provide information and advice to clients and stakeholders regarding status, conditions, and or variations to applications and assistance measures.
  • Respond to and effectively manage appeals and complaints.

To be successful in this role you will have an understanding of the grants and/or loans process. You will be able to manage high volumes of work in a fast-paced environment, reprioritising where necessary to ensure good customer service all while managing and leading your team to do the same.

Essential Requirements

  • Current Driver License and the ability and willingness to travel.

Apply now

All applications must be submitted online and should include your current resume and a cover letter telling us why you’re a great fit.

If you would like to hear more about this role, please contact Karina Morris at View role description.

Applications close on Sunday, 27 November 2022 11:55pm

A talent pool may be created from this recruitment action for ongoing and temporary roles of the same standard that may become available for filling over the next eighteen months. The successful applicant in this role may be required to undergo a police check, health assessment and other assessments as required.

Why work for Department of Regional NSW (DRNSW)? 

Exciting career pathways and opportunities 

We offer vibrant and exciting career paths for people from a wide range of backgrounds and skills. Once you join the NSW Government, you’ll be supported to develop your skills and expertise through ongoing training, and opportunities to move easily from role to role, and agency to agency across the entire NSW Government. 


Providing a safe, supportive, ethical, diverse and inclusive workplace for our people is one of our priorities. We run a variety of programs and provide a range of supporting resources to ensure the wellbeing of all our people. 

Our people

Join DRNSW and you’ll be joining a team of more than 4,000 passionate people spread across a diverse range of disciplines and functions including - public works, land services, fisheries, agriculture and biosecurity. If you’re motivated and passionate about making a difference to the people of Regional NSW we invite you to become part of our story.

Inclusion and Flexible Working

We strive to reflect the community we serve and encourage our people to explore new ways of working across Regional NSW. We are open to arrangements that help individuals balance their work and life commitments. We embrace difference and welcome applications from people of all backgrounds.

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