Department of Regional NSW
Picture of a golden sunlit landscape in Queanbeyan area. Gumtrees in foreground, blue sky and river in background.

Manager Border Compliance Operations

Manager Border Compliance Operations

  • 501891
  • Agriculture
  • Animal Care
  • Environmental
  • Environmental Science
  • Projects
  • Regulatory and Compliance
  • Science and Technology
  • Specialist Manager

Department of Primary Industries, Biosecurity and Food Safety division are currently seeking Manager Border Compliance Operations to join their high performing and highly dedicated team!

  • Ongoing full-time opportunity
  • Located in Wollongbar NSW with other NSW location considered
  • Offering a salary range from $134,411.00 - $155,445.00p.a. + superannuation

Diversity and inclusion are core values of the Department of Regional NSW. We encourage applications from people with a range of backgrounds, experiences and perspectives. This includes differences in culture, gender, sexual orientation, language and disability status or other attributes.

The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.

About Us 

The Department of Regional NSW (DRNSW) was formed in 2020 as a central agency for regional issues. The Department has responsible for building resilient regional economies and communities, strengthening primary industries, managing the use of regional land, overseeing the state’s mineral and mining resources and ensuring government investment in regional NSW is fair and delivers positive outcomes for local communities and businesses.

The NSW Department of Primary Industries (NSW DPI) supports the development of profitable primary industries that create a more prosperous NSW and contributes to a better environment through the sustainable use of natural resources.

Within NSW DPI, the Biosecurity & Food Safety division is responsible for effective management and risk minimisation of biosecurity threats to NSW as well as the through-chain regulation of food safety. It delivers a risk-based approach to policy and compliance and provides regional engagement and coordination in response to emergency incidents impacting primary industries and the food sector.

About the role

The Manager - Border Compliance Operations is responsible for the day to day management of specific border biosecurity compliance programs that require audit and inspection arrangements, certification services, targeted compliance operations, and complaint investigations, specific to this unit. The role manages a team responsible for administering compliance with the Biosecurity Act 2015, and associated Regulations, including a specialist focus on surveillance and compliance activities to prevent cattle tick incursions and infestations in NSW.  The role also has the responsibility for coordinating and undertaking general investigations of potential breaches of the Act.

In this role your key accountabilities will be:

  • Lead and manage a broad program of compliance and investigation activities by adequate planning and ensuring that compliance activities meet best practice, achieve government objectives and meet stakeholder and client expectations.
  • Develop and implement effective compliance action plans for businesses that are in breach of or likely to breach the regulatory requirements of the Act to educate and promote compliance.
  • Build and maintain effective relationships with key internal and external stakeholders to facilitate voluntary compliance in line with the legislation and the Biosecurity and Food Safety Compliance Regulatory Framework.
  • Establish and promote a service focused culture within the team based on continuous improvement, shared values and teamwork.
  • Provide accurate, timely advice, briefs, submissions, reports and recommendations to the Director, Compliance Integrity Systems and other Executive on statutory matters, reviews, complaints and compliance matters/issues to support informed and defensible decision making and minimise potential adverse impacts.
  • Monitor, manage and review work allocation, workload and workflow to ensure the team is operating efficiently and effectively, meeting their commitments, deadlines and service delivery standards.
  • Effectively contribute to the strategic direction, decision making processes and business planning activities for the BFS Compliance Unit to facilitate the achievement of its strategic objectives.
  • Provide and coordinate team resources and support for emergency preparedness and incident response activities within NSW as required.

Essential requirements

  • Proven experience in a regulatory environment and/or relevant tertiary qualifications.
  • Current Class C NSW Driver Licence.
  • Ability to travel throughout NSW and interstate as required; and work outside normal working hours to achieve outcomes including attending meetings at short notice to deal with a range of issues.

Apply now:

All applications must be submitted online and should include your current resume and a cover letter outlining your suitability for this position.

If you would like to hear more about this role, please contact Greg Vakaci at View role description.

Applications close on Tuesday, 29 November 2022 11:55pm

A talent pool may be created from this recruitment action for ongoing and temporary roles of the same standard that may become available for filling over the next eighteen months. The successful applicant in this role may be required to undergo a police check, health assessment and other assessments as required.

Why work for Department of Regional NSW (DRNSW)? 

Exciting career pathways and opportunities 

We offer vibrant and exciting career paths for people from a wide range of backgrounds and skills. Once you join the NSW Government, you’ll be supported to develop your skills and expertise through ongoing training, and opportunities to move easily from role to role, and agency to agency across the entire NSW Government. 


Providing a safe, supportive, ethical, diverse and inclusive workplace for our people is one of our priorities. We run a variety of programs and provide a range of supporting resources to ensure the wellbeing of all our people. 

Our people

Join DRNSW and you’ll be joining a team of more than 4,000 passionate people spread across a diverse range of disciplines and functions including - public works, land services, fisheries, agriculture and biosecurity. If you’re motivated and passionate about making a difference to the people of Regional NSW we invite you to become part of our story.

Inclusion and Flexible Working

We strive to reflect the community we serve and encourage our people to explore new ways of working across Regional NSW. We are open to arrangements that help individuals balance their work and life commitments. We embrace difference and welcome applications from people of all backgrounds.

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