Department of Regional NSW
Picture of a golden sunlit landscape in Queanbeyan area. Gumtrees in foreground, blue sky and river in background.

Coordination Officer

Coordination Officer

  • 502042
  • Governance
  • Projects

We have an exciting full-time ongoing Coordination Officer role to fill in regional NSW. We are looking for an experienced individual to manage the provision and coordination of business and support services for the Office of the Cross-Border Commissioner. The successful candidate will successfully manage competing demands and undertake a variety of day-to-day high-level administrative, coordination and related support services.

  • A varied and diverse Coordination Officer role
  • Ongoing (permanent) full time role
  • Location – Across NSW. Preference will be given to candidates based regionally, with a focus on Queanbeyan, Albury and Tweed Heads
  • Applicants from NSW cross-border communities are encouraged to apply
  • Salary ranging from $ 101,947.00 to $ 112,849.00 + super
  • We are a family friendly workplace that supports employees to achieve a healthy work/life balance

We encourage applicants from all backgrounds including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability. We support an inclusive workplace where staff have access to opportunities and resources at all levels, enabling our team members to drive innovation, productivity and delivery of high-quality services. We provide dignified access to reasonable adjustments both during the recruitment process and in the workplace. If you require reasonable adjustment during the recruitment process, please call or text the contact for this role.

The Cross-Border Commissioner is the advocate in NSW for the resolution of cross-border issues. The Office of the Cross-Border Commissioner works with, and on behalf of cross-border communities, businesses and organisations, and the NSW Government to identify, analyse and resolve cross-border issues. They work closely with local stakeholders, and state and territory government agencies in NSW and neighbouring jurisdictions to address these complex and often long-standing issues.

About the Role

The Coordination Officer manages the provision and coordination of business and support services to facilitate the delivery of business operations to agreed standards for the Office of the Cross-Border Commissioner (OCBC). This is a critical role to maintain the Executive and Administrative functioning of the Office, providing timely, effective and high-level administrative, coordination and related support services for the Office.

What will your day involve?

  • Support the accurate and timely delivery of a range of administrative and business services including correspondence, reports, branch requests and presentations as well as undertaking financial, human resource process support, purchasing, record management and travel arrangements in compliance with relevant legislation, policies and procedures.
  • Manage small projects or related project tasks as directed by the Executive Officer
  • Develop, implement, review and update administrative systems, processes and policies to ensure compliance with agency standards, policies and procedures
  • Plan and co-ordinate meetings, workshops, seminars and conferences as necessary, including catering, room and equipment set up, distributing material, liaising with speakers and attendees in consultation with the team or event leads
  • Provide secretarial and administrative support for stakeholder meetings and committees including compilation and distribution of agenda papers, liaising with external organisations, distribute information, minute/note taking, follow up and drafting correspondence where required
  • Manage the Commissioner’s and Assistant-Commissioners diaries as required, to ensure the rescheduling of meetings and appointments and conflicting demands are resolved.
  • Monitor and address complex and/or sensitive enquiries and issues, including those that are escalated, to ensure the timely and effective resolutions of issues
  • Make recommendations to improve efficiency, cost management and service delivery

The ideal candidate:

To be successful in this role you will have experience in providing support and coordination to senior level management on a broad range of administrative, financial, accounting and HR processes and procedures.

You will have demonstrated advanced skills and experience in word processing, correspondence tracking, databases, electronic document management systems and financial budgeting systems, spreadsheets, presentation and electronic communication applications including MS Office software.

You will have the ability to develop supportive and collaborative connections across a team that is decentralised and located across the state and its borders.

Applying for the role

If this sounds like the perfect job for you, simply submit a cover letter and current resume outlining your experience and capabilities relevant to the role.

If you would like to hear more about this role please contact Beth Sainty-Gale on or 0437 344 776. Alternatively, view the full role description.

Applications closing date - Friday 2 December 2022, 11:55pm

A talent pool may be created from this recruitment action for ongoing and temporary roles of the same standard that may become available for filling over the next 18 months.

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